Person sitting on a bench looking at phone
August 4, 2016 | Article

4 Reasons Why You Shouldn't Rely On Voicemail Anymore

So you’re already offering amazing customer service at your clinic; everyone who comes through those doors is treated like a rock star. What can you do to go above and beyond to show your patients that you care? You can make a good impression even when you’re not there. Best foot…
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Illustration of a dentist, pharmacy, and outpatient clinic
July 29, 2016 | Article

Employee Benefits: 3 Reasons to Invest in Your Team’s Health

Running a successful business means taking care of your staff. Your employees are the ones on the front lines, walking through each client’s pain story and delivering outstanding results! Taking a small step to invest in the long-term health of your employees builds a strong foundation for your practice. So…
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Illustration of someone investigating graphs
July 22, 2016 | Article

How Collecting Client Feedback Will Grow Your Clinic

Setting up surveys, entering the ratings in spreadsheets, making follow-up phone calls—it’s a lot of work to collect responses from your clients. Is it worth your clinic’s extra time and resources? Gathering feedback from your clients will showcase how much you value their opinions and the quality of care they receive…
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Illustration of a file cabinet
July 12, 2016 | Article

Why Switching to Electronic Medical Records Will Save Your Clinic Time and Money

Is your clinic staff used to the traditional paper medical records? In Ontario, clinicians are required to hold onto patient files for at least 10 years after the patient’s last visit—when the patient is a child, you need to keep them for an additional 10 years after they turn 18. If…
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Illustration of a computer and 74 likes
July 5, 2016 | Article

7 Ways to Get Your Clinic Noticed on Facebook

A new study by G/O Digital revealed that before people spend money at a local business, 62% check out Facebook first. What does this mean for your clinic? If you aren’t on Facebook—or you are and its not up to date—potential clients could surf along to your competition. And with over…
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Illustration of Digital Marketing
June 27, 2016 | Article

How to Start Planning a Small Marketing Campaign

You always want more clients through your clinic doors but the idea of crafting a full marketing campaign, even a small one, can be overwhelming. Where do you even start? Marketing campaigns for don’t need to be daunting or expensive. We’ve pulled together six things you need, to start planning a…
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Tablet illustration showing Charting+
June 24, 2016 | Article

How Electronic Medical Records Strengthen Client Relations

In a busy clinic, equipping your team with the right tools can make even the busiest clinic run smoother, especially when you’re managing multiple different services all in one location. That way, your practitioners can focus more attention on client care. Everyone wins. Electronic Medical Records (or EMRs) are an easy…
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Tablet showing an illustration of Charting+
June 14, 2016 | Article

3 Reasons To Go Paperless at Your Clinic

Cloud-based software can transform a clinic, taking client files that previously cluttered your clinic and fitting them all neatly behind a screen, available at the click of a mouse.   But going paperless can seem like a daunting task, one that consumes a lot of time and resources.  How much will it…
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