Illustration of someone investigating graphs
July 22, 2016 | Article

How Collecting Client Feedback Will Grow Your Clinic

Setting up surveys, entering the ratings in spreadsheets, making follow-up phone calls—it’s a lot of work to collect responses from your clients. Is it worth your clinic’s extra time and resources? Gathering feedback from your clients will showcase how much you value their opinions and the quality of care they receive…
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Illustration of a file cabinet
July 12, 2016 | Article

Why Switching to Electronic Medical Records Will Save Your Clinic Time and Money

Is your clinic staff used to the traditional paper medical records? In Ontario, clinicians are required to hold onto patient files for at least 10 years after the patient’s last visit—when the patient is a child, you need to keep them for an additional 10 years after they turn 18. If…
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Illustration of a computer and 74 likes
July 5, 2016 | Article

7 Ways to Get Your Clinic Noticed on Facebook

A new study by G/O Digital revealed that before people spend money at a local business, 62% check out Facebook first. What does this mean for your clinic? If you aren’t on Facebook—or you are and its not up to date—potential clients could surf along to your competition. And with over…
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Illustration of Digital Marketing
June 27, 2016 | Article

How to Start Planning a Small Marketing Campaign

You always want more clients through your clinic doors but the idea of crafting a full marketing campaign, even a small one, can be overwhelming. Where do you even start? Marketing campaigns for don’t need to be daunting or expensive. We’ve pulled together six things you need, to start planning a…
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Tablet illustration showing Charting+
June 24, 2016 | Article

How Electronic Medical Records Strengthen Client Relations

In a busy clinic, equipping your team with the right tools can make even the busiest clinic run smoother, especially when you’re managing multiple different services all in one location. That way, your practitioners can focus more attention on client care. Everyone wins. Electronic Medical Records (or EMRs) are an easy…
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Tablet showing an illustration of Charting+
June 14, 2016 | Article

3 Reasons To Go Paperless at Your Clinic

Cloud-based software can transform a clinic, taking client files that previously cluttered your clinic and fitting them all neatly behind a screen, available at the click of a mouse.   But going paperless can seem like a daunting task, one that consumes a lot of time and resources.  How much will it…
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Person pointing to icons depicting strategies to get more patients
June 10, 2016 | Article

3 Ways to Get More Patients Through Your Doors

You want to build a healthy roster of loyal patients to keep your clinic expanding. It all starts with that first appointment. For patients to experience your clinic’s quality care and high-level customer service, you need to get them in the door. How can you make this happen? Focus on…
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Sara Hodgins and Michael Barton at CPA Congress
June 6, 2016 | Article

Connections, Learning and Networking at the 2016 Canadian Physiotherapy Association’s Congress

“Learning is a treasure that will follow its owner everywhere.”   Like this Chinese proverb, physiotherapists and clinic owners know how important it is to keep yourself learning, growing and connecting to new ideas and people. When we can all gather together in one location as one community—well, we multiply this learning…
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