Image of 9 clinician myths that hold back your patients' recovery
January 25, 2018 | Article

How Injury Myths Slow Down Patient Recovery

How many times have you heard someone claim, “my back pain could be easily fixed, I just need a friend to crack my back” rather than seeking the services of a chiropractor? A common mistake back patients make is associating the cracking noise in their back, after they compress it…
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A pharmacist hands a patient their prescription
January 12, 2018 | Article

Seven Reasons Why Benefits Make Sense for Your Clinic

1. Talent goes where it is made to feel welcome. Talent stays where it is treated well.  “Your people are your most valuable asset,” remains a fundamental truth in business. Avoid the race to the bottom that results from stocking your team with easy to acquire, low cost, low-value talent. Cross over…
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image of InnoCare Software on a desktop in a physiotherapy clinic
January 4, 2018 | Article

3 Tips to Improve Your Clinic's AR This Year

What is AR? AR is the short form of accounts receivable. It is all of your clinic’s outstanding invoices or money owed by clients. It specifically relates to money a business (in your case a clinic) is owed because it delivered a product or service. Think of it as a short-term…
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Co-hosts of Cost vs Reward: Should I Open My Own PT, DC, or MT Clinic? Lauren Beckett and Phillip Genesis
December 13, 2017 | Webinar

Cost vs Reward: Should I Open My Own PT, DC, or MT Clinic?

Is 2018 the Year You Take Control of Your Career? Have you ever wondered if you should open your own clinic, get a franchise or work for someone else? This webinar is perfect for physiotherapists, physiotherapist assistants, chiropractors, massage therapists, and entrepreneurs wondering “should I open my own private practice clinic?” Join…
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A physiotherapist uses InnoCare Charting+ to create compliant patient chart notes.
November 7, 2017 | Article

College of Physiotherapists of Ontario Make Important Updates to Record Keeping Standard

Recognizing the importance of clear, plain language records keeping, the College of Physiotherapists of Ontario has updated their Record Keeping Standard. As of November 1, 2017, physiotherapists practicing in Ontario are required to adhere to revised standards. Below we offer a quick summary of the updates, but as always we…
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A Physiotherapist uses InnoCare Software to submit claims directly to the Telus eClaims portal.
October 30, 2017 | Article

Reduce Errors and Maximize Claims with These 4 Billing Integrations

For many patients, whether a clinic offers direct billing or not is a huge factor in selecting a clinic. But, as we all know, the PT billing process can be full duplicate manual data entry, paper claims, and multiple online portals. It’s less than ideal and full of frustrations, which…
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InnoCare CEO Heather Shantora on CTV Morning Live
October 20, 2017 | In the News

Canadians Want Accurate & Timely Care Aided by EMR Technology

Heather Shantora, CEO of InnoCare joins the CTV Halifax Morning Live team to discuss a recent survey that finds Canadians want more technology in the delivery of their healthcare. Noting that wait times for specialists in Canada's Atlantic provinces is between 31 and 35-weeks, Shantora notes that these wait times…
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Graph showing growth and decline
October 18, 2017 | Article

Clinic Growth Hack: Create Loyal Customers with the Net Promoter Score

Adopted by two-thirds of Fortune 1000 companies, Net Promoter or Net Promoter Score (NPS) is a customer satisfaction and loyalty metric developed by Satmetrix Systems and Bain & Company in 2003. It measures customer satisfaction, loyalty, and how willing someone is to recommend a business. Why should you care about…
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