photograph of a percentage symbol
October 11, 2018 | Article

How to Track Your Cancellation Rate

A cancellation rate is the percentage of patients that cancel their appointment outside of the set cancellation-time-frame or patients that just plain don’t show up for their appointment. It’s the reason that your full schedule can feel so empty some days. And it’s incredibly important to track so that you…
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Photograph of Apple computer running InnoCare Softer Clinic practice management software
August 23, 2018 | Article

Understanding Queries in InnoCare Software: 101

When you went to school to become a PT, you probably didn’t imagine so much of your time would be spent managing your clinic, balancing budgets, and trying to keep up with all of the administrative work that goes into owning and operating a clinic! You wanted to treat patients…
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Photograph of MacBook Pro running InnoCare Software's end of day report
August 13, 2018 | Article

Clinic Administration Tips: The Ease of the End of Day Report

One of the hardest parts of running a successful PT, OT, RMT, DC or any other allied healthcare or rehabilitation clinic is keeping on top of all the little administrative tasks. We know that there is so much happening at your clinic every day that things that can fall through…
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Heather Shantora at HIMSS18
March 29, 2018 | Article

The One Key Take Away from HIMSS 2018

We had the pleasure of exhibiting at Healthcare Information and Management Systems Society Conference 2018 or HIMSS 2018 as it’s known. InnoCare was selected by the Ministry of International Trade as one of eight companies to showcase Canadian healthcare technology at HIMSS 2018. It was an honour and a privilege…
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image of InnoCare Software on a desktop in a physiotherapy clinic
January 4, 2018 | Article

3 Tips to Improve Your Clinic's AR This Year

What is AR? AR is the short form of accounts receivable. It is all of your clinic’s outstanding invoices or money owed by clients. It specifically relates to money a business (in your case a clinic) is owed because it delivered a product or service. Think of it as a short-term…
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A Physiotherapist uses InnoCare Software to submit claims directly to the Telus eClaims portal.
October 30, 2017 | Article

Reduce Errors and Maximize Claims with These 4 Billing Integrations

For many patients, whether a clinic offers direct billing or not is a huge factor in selecting a clinic. But, as we all know, the PT billing process can be full duplicate manual data entry, paper claims, and multiple online portals. It’s less than ideal and full of frustrations, which…
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Free Webinar promotional photo for 6 easy ways to improve your clinic's financial health
August 2, 2017 | Webinar

Webinar: 6 Easy Steps to Improve your Clinic's Financial Health

About This Webinar Join Kelly Smart, Tara Reynolds, an accounts receivable representative and InnoCare subscriber with over 5 years experience, and Jenna Young InnoCare support team lead, as they share 6 easy to implement tips to improve your clinic’s financial health Originally Aired: Friday, August 25, 2017 In this webinar you will learn…
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Computer with email notification
October 5, 2016 | Article

Surefire Ways to Reduce No-shows at Your Clinic

When a patient missed an appointment, it’s a double loss, for you and them. They miss out on needed care, and you have to scramble to fill your schedule. No-shows can be a frustrating and costly part of patient care, but there are ways to reduce them, here are three…
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