Boost FAQ

Have a Question About Boost?

Find answers to commonly asked questions about Boost below. Don’t see your question? Reach out to our Customer Engagement Team with any question big or small.

Who can join Boost?

InnoCare Boost is available to any clinic looking to increase their patient caseload without increasing their marketing budget or administrative work. All clinics are subject to an onboarding audit to ensure certain requirements are met.

What’s included with Boost?

Boost clinics are listed with all InnoCare Preferred Provider Relationships as well as listed on two corporate web directories. For patients injured in Motor Vehicle Accidents, we manage the file for you, ensuring that all paperwork and billing administration is completed efficiently.

Are patients required to use a Network member?

No as per all Preferred Provider relationships, patients have the right to receive care from the practitioner of their choice.

I’m a therapist, but I don’t practice physiotherapy, chiropractic care, massage therapy, or acupuncture, is Boost still a good option for me?

Yes, Boost can certainly help any clinician build their practice. Reach out to our Customer Engagement Team to discuss your business needs.

How do you track patients?

We track patients using the InnoCare Clinic Portal. Boost clinics log in and use the “Track and Trace” feature to record visits.

How do you get Boost patients?

Patients are referred through our preferred provider networks. These networks are established with insurance companies, employer groups, student networks, and insurance broker groups. They also find InnoCare clinics through our web presence and digital marketing campaigns.

How do I know when a patient is a boost patient?

You will be notified by phone or email about new Boost patients. All new assessments are also listed in the Clinic portal.

Do you directly book patients into my clinic?

Yes, if you have InnoCare Software we can book directly into your clinic.

Learn more about InnoCare Software >

How many patients can I expect to get?

The amount of referrals you can expect varies depending on your clinic’s location and hours.

Can I be part of multiple networks?

InnoCare does not have restrictions in place limiting your involvement with other networks. But it is important to note that insurance providers and employers will restrict a clinic to being only part of one Preferred Provider Network.

Who does the paperwork?

There is no extra administrative work related to joining the Boost Network. Your clinic team will continue to be responsible for completing your usual charting. However, all submission and follow up of this paperwork is completed by our team. We do require Boost clinics to track patient care in the “Track and Trace” portion of the InnoCare Clinic Portal.

Log into the InnoCare Clinic Portal >