Connect - Connect After Hours Call
Never miss a new patient call again with InnoCare’s after hours call answering service. Extend your hours with Connect call answering without added staffing or costs.
Connect Call Answering
Connect is a call answering service specially designed for healthcare providers. Just forward your calls and our specially trained call centre agents answer as your clinic, take messages and provide detailed information about your clinic.
What's Included with Connect?
- Seven day a week coverage
- Unlimited calls
- Direct booking/appointment scheduling
- Custom greetings
- Daily reporting
Why Connect?
Think of Connect as your clinic’s virtual medical receptionist. Turn it on anytime to cover early mornings, evenings, weekend and holidays, without the need for extra staff. Better yet, there’s no cap on the number of calls you can receive. Connect can also cover:
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Breaks |
Vacations |
Sick Days |
Is Connect Right for my Clinic? |
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Who Can Use Connect?
Connect is best suited for medical and healthcare clinics. Our live call center agents are specially trained to take patient calls for:
Don’t see your clinic type listed? Contact us. We’re happy to make Connect work for you. |
Best for:
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What times can Connect Cover?
We get up early and go to bed late. That means, on average, an extra 44-hours per week of telephone coverage for your clinic.
| Day | Hours of Operation |
|---|---|
| Monday - Thursday | 6:00 am - 10:00 pm EST |
| Friday | 6:00 am - 9:00 pm EST |
| Saturday | 10:00 am - 5:00 pm EST |
| Sunday | 11:00 am - 5:00 pm EST |
Have a Question About Connect?
Please feel free to reach out to our Customer Engagement Team with any question big or small.
Hours: Monday to Friday from 9am - 5pm EST
Call: 1-855-844-4482
Email:
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Webinar: Is Direct Billing Worth The Effort?
Duration: 20-minutes
Have you ever wondered if you should offer direct insurance billing at your clinic? This webinar is perfect for you!
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