How to Download InnoCare Software
Getting InnoCare Software is easy. We’ll get you started in 4 simple steps.
Step 1: Register
Click the link below to register your clinic and create your
InnoCare Software account.
i
Click on Register Here
On the sign Up screen, select the Thrive software package from the drop-down options.
You don't have to subscribe or enter any billing information at this time.
Step 3: InnoCare Software Download
For Windows 64xFor Windows 32x
For Mac
i
If you use Windows, you'll most likely use the "For Windows 64x" link.
To check your Windows Operating System, right click on This PC on your desktop, then click on Properties and look for System Type. 64 or 32 bit will be listed.
Once the file has downloaded, click on the downloaded, click on the downloaded file and extract the files.
These files will create a folder in your Downloads folder called ics_win64.zip.
Open this folder and click on the file called ICS_Launch.exe.
FYI - Mac Downloads work best on FireFox.
If you have any difficulties, please feel free to contact our support team and they can help you out. Support can be reached at 1-877-454-9870 ext 2 or email support@innocare.ca
Step 4: Login
After you register, you’ll receive an email with your login details.
A member of our Customer Engagement Team will contact you to go over any questions you might have.
i
You'll receive an email from InnoCare Software with your login details. Please check your Spam folder for your verification email if it doesn't show up in your inbox. Please click on the Validate link in the email.
Please let us know when you have the software installed. If you have any trouble downloading the software, please call 1-844-208-0117 ext 1 or 289-335-1231.
We have some demonstration videos available on the download web page - look for Appointment booking, Billing, Reporting Tools, and Pencil That.
If you have any questions at all, please do not hesitate to contact our Customer Engagement Team at sales@innocare.ca.
Quick Tutorials
To help you get the most out of your 30-day trial, we’ve created some online tutorials to get you up and running quickly:
Appointment Book
This video outlines:
- Colour coded appointments
- Custom icons
- Create, edit, or delete appointments
- Set custom e-confirmations
- Easily communicate with staff
- Attach documents to files
- Print appointment reminders for clients
Billing
This video outlines:
- Accepting payments from third-party insurers and clients
- Icons that notify you when a client has been charged
- Print, preview or email receipts
- See and tally multiple invoices
- Capture patient information
- See all past and future appointments by patient
Reporting Tools
This video outlines:
- Appointment query
- Clients query
- Financial query
- Custom reporting options
- Built in reporting details
Pencil That
This video outlines:
- Set availability times
- Inviting patients to Pencil That
- How to book appointments
- Clinician view of appointments booked
Have a Question About Downloading InnoCare Software?
Please feel free to reach out to our Customer Engagement Team with any question big or small.
Hours: Monday to Friday from 9am - 5pm EST
Call: 1-855-844-4482
Email:
×
Webinar: Is Direct Billing Worth The Effort?
Duration: 20-minutes
Have you ever wondered if you should offer direct insurance billing at your clinic? This webinar is perfect for you!
Watch On Demand